Bitrise Build Errors

Occasionally you will get build errors in Bitrise. This happens for a variety of reasons, there could be something wrong with the app code or files, an issue with signing keys, or something else.

1. To diagnose your error, visit your app using the Bitrise access point in your My AppPresser account or by going to your Bitrise.io account directly.
2. If you do not have access to your account, you can ask your account manager to add you as a collaborator to the project settings.
3. Scroll down to the Builds tab, find your FAILED build in red.

4. Click on the Build to open up the build log.

Scroll the log until you see [ERROR] message. The Error message does not always describe the error well, look around for more info. In the example below, you'll see the problem occurred above where it says [ERROR] An Error Occurred while running subprocess cordova.

If you need help, you can email support. We can log into your Bitrise account and look at the Error Logs. If there are more than one error log, please specify which build we should investigate.

Known Errors

Failed to create component for 'dialog' reason: java.awt.HeadlessException

The keystore password is not set properly, or incorrect. Make sure "replace variables in inputs" is on for all variables.

config file *-Info.plist requested for changes not found at /Users/vagrant/git/platforms/android/*-Info.plist, ignoring
config file *-Info.plist requested for changes not found at /Users/vagrant/git/platforms/android/*-Info.plist, ignoring
doc.find is not a function

Deploy failed, error: exit status 1
Login to App Store Connect ([REDACTED])
Session loaded from environment variable is not valid. Continuing with normal login.
Two-factor Authentication (6 digits code) is enabled for account '[REDACTED]'<br>

Connected Apple Developer Portal Account is incorrect (visit Team tab, scroll down), or app specific password is incorrect.