Connect to WordPress URL Error

After the App, Plugin and Theme installation process, there maybe an issue where your WordPress website is not able to connect to the MyAppPresser Dashboard. This is usually caused by the WordPress API information not communicating to our system. There will be an error message saying there was a problem connecting to your site.

This can be caused by a couple of issues. The AppPresser plugin or the JWT Authentication plugin not being installed or fully setup. Or possibly a setting, security feature or another plugin causing the API to be restricted from generating a response.

Edit your wp-config.php file on your hosting provider

Sometimes there can be a connection issue from the WordPress site to the application. That is totally ok. One thing we can do is take the same JWT secret key that is in your AppPresser Settings, enter the key into this code and copy and paste the code into your wp-config.php file on your server. You may need to contact your hosting provider to help.

define('JWT_AUTH_SECRET_KEY', 'your-top-secret-key');

Please use the Plugin and Theme installation manual to review setting up the JWT Auth Secret Key.

If these steps do not allow you to connect your WordPress URL to the My AppPresser Dashboard, please Contact AppPresser Support.