Login Troubleshooting

If your app login is not working correctly, please try the following.

  1. First, please try on a device using your own PhoneGap Build app, not our Preview app or browser preview.
  2. Make sure you are using the same domain for your WordPress login url and menu items. For example, make sure all urls are https, and they do not use different subdomains like https://www.mysite.com and https://mysite.com
  3. Disable any login redirects from other plugins like membership plugins

Debugging with Postman

You can test the AJAX call used by the app login in the free  Postman app for debugging purposes. Please watch the video below.

UPDATE: The login URLs changed since this video was recorded.

Login method POST: https://example.com/wp-json/appp/v1/login/
Logout method GET: https://example.com/wp-json/appp/v1/logout/